Stephanie, Watermans Bay wrote: Hello Brett,
This is a short email to acknowledge your employee Aimee. I rent a property from you and have only been there for about 7 weeks. In this time Aimee has been amazing. As you know with a new place you have a lot of teething problems and I have been emailing her on a regular basis each week regarding one thing or another. She has always gotten back to me within a day and even before this. I have always had the problem resolved - this is such great service. I have had Jenny and Sean Hughes sell my property just before taking on this rental. I am grateful that this property is being managed by my real estate company of choice. The reason I have wanted to email is this….. My good friends have just re located back to Perth from the states (again) - they have taken on a very expensive rental in Lynn St Trigg - $1000 ++++ . They are so disappointed with their property people from Davey’s - it has taken them 5 emails - 6 phone calls and wait for it….. 3.5 weeks for anyone to come out and fix their dishwasher. There have been numerous phone calls for doorbells and the like to be fixed and always a drama…. the point being - shoved from pillar to post- and never dealing with one person to look after them. I’m utterly amazed. Anyway, well done. I am looking forward to the next 8 months in my "beach house” rental.
Great work Aimee!
Amy, Scarborough wrote: I just wanted to take a minute to thank the team at Realmark Coastal for all their efforts when it came to helping me find my new rental property. Liliana went above and beyond when it came to finding me a suitable property in extremely tight time constraints. She didn’t just find me any property though, found me a lovely house that I am happy to call a home, with everything I requested AND only five minutes from the beach! Aimee has been extremely efficient from the get go, assisting in making the entire moving process streamline and stress free. Having a team like this behind you takes away a lot of the stresses normally associated with moving. I’m grateful to be renting through such a wonderful company and will be recommending them to my friends and family.
Thank you again for all your help.
A very happy tenant !
A Valued Client wrote: Yet again, we can't Thank You enough for sorting out the apartment. I have told Liliana how impressed we are with you: You are professional and approachable, thorough & efficient in resolving problems. Your calm & reassuring demeanour has helped to lessen our stress with the tenants & for that we are grateful.
Enjoy a well deserved break this festive season.
Gigi Goostrey wrote: Dear Colleen & Aimee
Just a short note to say "THANK YOU" for organising a new tenant for us at "INFINITY", Apt 57/131 Adelaide Terrace, East Perth in record time especially so close to Christmas- much much appreciated. We are grateful for your professional advice/guidance re:choice of new tenant.
Aimee, You are a gem for organising the "Cleaning Personnel" - so happy & relieved that the apartment has been restored to a fairly good standard again! Thanks for the comprehensive Property Report.
Colleen, Thanks for assisting me with QUICK decision making re: new tenant. Fingers crossed that this will be a successful tenancy!
Paul & I wish both of you a "Merry Christmas" & May 2017 bless you both richly with Good Health & Happiness.
Charlie from Scarborough wrote: May I also take this opportunity to thank you for everything you did as Property Manager of 7/16 Filburn St. You are a real credit to Realmark and have a very diligent and can do attitude. If you ever need a reference then please never hesitate to ask.
Anne-Elise & Daniel - Inglewood wrote: Hi Brett,
We just wanted to give some feedback for Aimee.
We have really appreciated having Aimee as our agent for the last 7 months. She has been meticulous and professional throughout our tenancy, always responding promptly and being thorough about every detail. Aimee went above and beyond in liaising between us and the owner particularly in the last few months when the owner unexpectedly decided she wanted to move back into the house. Aimee was understanding and gracious about the difficult situation this put us in and negotiated with the owner to set a lease end date that suited both parties.
Her professionalism has been thrown into sharp relief the last few weeks as we’ve had to deal with the agency for our new property who have made multiple errors already. This has made us all the more grateful that we’ve been able to have such a thorough and easy to deal with agent for the last 7 months.